Shipping & Returns
ONLINE Store Return Policy
Not happy with your purchase? Let us help you find the right product for you. Email us with any questions or any advice needs. Refunds will be granted within 60 days of purchase.
The following items are FINAL SALE:
Nail Polish, Hair Brushes, Hair Clips, Wigs, Hair Extensions, Cosmetics and/or any personal implements.
Appliance must be unused, unopened and In re-sellable condition. Refunds will be granted within 60 days of purchase. After 60 days you must go through the manufacturer. We reserve the right to determine if a product was used or opened.
If appliance is defective or malfunctions it may be exchanged within 60 days of purchase. After 60 days contact the manufacturer directly for repair or exchange. Manufacturer’s warranty information is present inside the box.
We offer ONE YEAR Hair Appliance Warranty on the following Brands: Andis, Helen Of Troy and Hot Tools
These warranties entitle the customer to ONE exchange at Beauty Plus Salon Locations or Online purchases. Further warranty issues must be addressed through the manufacturer’s warranty
Returning your Order
Refunding Shipping Fee: Original shipping charges paid at the time of order placed are refunded ONLY if the product is defective or mis-shipped by Beauty Plus Salon.
Incorrect Product Ordered: Customer is responsible for all shipping fees when incorrect product is ordered.
- Request to Cancel Order: Customer is responsible for all shipping fees when a request is made to cancel order after order has shipped.
All Returns and Exchanges require a RMA#. A Return Merchandise Authorization Number will be generated to you when you email or call us requesting to return or exchange a product purchased.
If you believe you have received damaged or incorrect merchandise, you must contact us within 5 days of the delivery date and provide a photo of the defective item.
Beauty Plus Salon Rewards Points
- Rewards points earned for product being returned will be deducted from your account.
- If you redeemed your rewards points to buy an item and then return it, those points will be added back to your Rewards account.
Returns are to be made to the following address: (make sure RMA # is written on the box)
52 North Main Street Building A, Suite 4
Marlboro, NJ 07746
Email: [email protected] Phone: (732) 935-1200 or Toll Free (844) 277 - 5222
Office Hours (Monday - Friday 10am - 5pm EST)
Shipping Policy/Delivery Policy
Beauty Plus Salon Order Processing and Delivery Times (Continental U.S. Only)
|Order Type||Shipping Method||Shipping Cost||Processing Time||Total Delivery Time|
|Orders $55 or More||*Standard Shipping||FREE||3 to 5 Days||5 to 10 Business Days|
|Orders Under $55||*Standard Shipping||$5.95||3 to 5 Days||5 to 10 Business Days|
|"Do you need it sooner?"||UPS 2nd Day Air||Determined at checkout||1 to 2 Days||2 to 4 Business Days|
* Standard Shipping: We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx.
-Orders received after 12PM EST or on Saturday and Sunday are normally processed in 3-5 business days.
-Free Shipping is on all Continental U.S. orders $55 or More (excluding tax).
Orders Shipped To Alaska, Hawaii, Puerto Rico, US Virgin Islands
$9.95 Flat Rate Shipping Charge.
Orders Shipped To Canada
$17.95 Flat Rate Shipping Charge. Please allow for 7-14 business days of total processing/delivery time.
All Canadian orders are subject to local fees, taxes, duties and customs. When you place an order with Beauty Plus Salon, you authorize our customs broker to act as your agent with Customs and Revenue Canada to clear merchandise and process all duties and taxes.
All orders ship Monday - Friday, excluding federal holidays within the United States. Packages do not ship from our distribution centers on the following holidays:
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- 4th of July
- Labor Day